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Be aware of vendor lock-in upfront, or be prepared to pay later - make sure you have both an entrance and an exit strategy.
At Fastnet we like our clients to stay with us because they want to - not because they have to.
In economics, vendor lock-in, also known as proprietary lock-in, or customer lock-in, makes a customer dependent on a vendor for products and services. (wikipedia - http://en.wikipedia.org/wiki/Vendor_lock-in)
Vendor lock-in exists in most large enterprise verticals like telco's, healthcare, finance and energy... but also when talking about Content Management Systems (CMS's).
A vendor may try to do things to keep tapping into your wallet, but you can decide upfront either not to participate, or to do things to at least mitigate the damage if you decide to terminate the relationship. Don’t stand up to vendor abuse. Once a vendor no longer remembers their place or they start to have problems, they’ll try as quickly as possible to turn the relationship to their financial advantage. Be aware of the implications of lock-in upfront and have an exit strategy when the abuse becomes unbearable or be prepared to pay more money over the long term.
Remember that these costs to the customer (you) creates a situation which favors the vendor at the expense of the consumer.
If ABC Limited (fictitious name), the compoany you are locked in with, goes bust or disappear with your closed source propriety CMS, what are you going to do? That is why in the end clients and Open Source in general will be the winner over propriety closed source software.
At Fastnet, there is no vendor lock-in, which means you are free to export your Joomla site to another host/supplier at any time.
Why use Joomla?
Joomla offers some serious advantages like being open source; But most importantly, it avoids 'vendor lock-in'! If, for any reason, you are not happy with the services offered by your Joomla developers - you pick it up & go... it's open source PHP/MySQL and you have the right to get someone else to move it forward from the huge Joomla & open source community.
Vendor lock-in.... beware!!!
