
"It's crashed, I've messed up, got to do this quickly... help me!"
Fastnet offers quick response support for clients on it's basic support contract via remote desktop.
With our remote desktop support we can connect to any computer (Win or Mac) as if we were sitting right in front of it - even through firewalls.
This means that if you have messed something up with your Joomla installation, can't fathom out how to do something or just need assistance/reassurance - we can jump onto you PC, take a look and put things right.
Remote desktop support for Joomla is now included in our monthly support packages or even for 1 off situations.
Shout now... if you have issues or you just need the reassurance of knowing someone is there to help.